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SMARTTALK- THE LEADING PARTNER IN BPO / CORPORATE TRAINING/SPOKEN ENGLISH
Smarttalk, an ISO 9001-2008 certified company, which is into the field of quality education for last 15 years in different segments such as information Technology, Computer hardware & networking, Coaching classes for engineering & medical entrance and English language. Smarttalk is running its center nationwide.
As ITes (IT Enabled Services) is a growing industry in today's competitive world, we believe that we should impart Training to the people in this area and also to provide them with employment in the MNCs / corporate, BPO, Call centre, Retail, marketing, hospitality and |
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other growing business houses as the "Demand" for the trained Human Resource is increasing Day by Day. So we started with Smarttalk, which is specially designed to impart quality training in the field of IT sector, contact centers, customer service, customer relationship management, customer handling skill, personality development, voice & accent (UK, US), SPOKEN ENGLISH & various other technical skills.
What We Do? (From training to Placement)
At our centers, young individuals are trained for CORPORATE sector, BPO Industries, Call Centers Banks, Financial Institutions, Hospitality, Marketing, and Retails etc. to become an excellent communicator and executive of particular industry. Our training program aims at providing quality education In the field of Effective English Speaking, Global English, Voice and Accent, Customer handling skill, selling skill, tele - calling, Soft skills and in the sensitive area of Customer Centric Approach (CCA); like Customer Relationship Management (CRM), Retail management and various other technical skills by using state of the art learning methods. Our program facilitators are highly skilled. The candidate's qualification for this training programme is minimum 10+2.and the training duration is 1 month to 6 month maximum. When candidate finished his / her training after a written and spoken exam Company issue him / her a certificate of BPO PROFESSIONAL CERTIFIED, CORPORATE PROFESSIONAL CERTIFICATE,SPOKEN ENGLISH CERTIFICATE and after this process the candidates who get A+ certificate(given by smarttalk after exam), Company place him / her in the associated companies according to their caliber. The demand of trained human resource is increasing day by day but in the market there is dearth of trained human resource because 70% population of India are living in villages so there is a gigantic demand of trained human resource in different field of big Corporate / MNCs/IT sectors
Our Vision
“Our vision is to deliver a valuated core curriculum, to build public interest, pride and passion to instill an ethical work culture for social improvement through personal performance.”
Mission statement
Our mission is to develop human resources; to discover and disseminate knowledge; to extend knowledge and its application beyond the boundaries of the Smarttalk; and to serve and stimulate society by developing in students heightened intellectual, cultural, and human sensitivities as well as professional and technological expertise coupled with a sense of purpose. Inherent in this broad mission are methods of instruction, research, extended education and public service designed to educate people and improve the human condition.
Core Values
To make our countrymen more employable and to improve employee efficiency within national/ international organizations and industries, Smarttalk developed a variety of academic and vocational programs In the year 1991 and thereon maintained an occupational training program based on the needs of the young aspirants carving a niche on potential employment opportunities available in India and offshore. Our enterprise network since then played an important role in helping industry and business find the right solutions for their specific training needs and subsequently made a track record of placing 10,000 industry aspirants in various technology parks. The state-of-the-art facility that supports the Smarttalk expanded programs is comprised of technology/research and instructional components Smarttalk has its apex governing body to oversee the administration, training standards.
SMARTTALK ADVANTAGE
- Nationwide Presence
- Clientage include all most the major corporates and MNC's
- Our 10,000 candidates successfully trained and placed till now
- Effective training methods & voice tone techniques which helps in instilling in an individual the
necessary skills to make him a leader in BPO industry
- Individual focused on each candidates
- Instilling in an individual team values & team focus
- Enhanced performance and total productivity increase
- Experienced training having good exposure to BPO industry
- Excellent placement system which best deal to the candidate based on his performance and ability.
- Thorough candidate career development system
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